3SOFT S.A. (hereinafter referred to as “3Soft”) with its registered seat at ul. Gawronów 6, 40-527, in Katowice, Poland, and the website www.3soft.pl, will be the controller of your personal data (hereinafter referred to as “Personal Data”) and will undertake to protect it in accordance with the provisions of the Federal Act on the Protection of Personal Data Held by Private Entities and the relevant regulatory framework (hereinafter referred to as the “Act”).
1. Data collected
3Soft may collect data that is necessary for the proper fulfillment of obligations arising from a business, commercial and/or legal relationship with you and/or the legal entity you represent, such as:
- identification data
- contact data
- Occubee system user data
- data necessary for the operation of the Occubee System and the realization of its functionalities
- data on the authority to represent a legal entity
- employee data
- tax data.
The Personal Data you provide to us will be used for the following purposes:
- execution of contracts with Occubee customers
- provision of required services and products
- compliance with the commitments made
- ensuring proper operation of the Occubee System and realization of its functionalities
- providing information about changes or new products or services that are related to the contracted or acquired product or service
- providing information about offers, promotions or special events
- evaluation of the quality of our products or services.
In addition, as secondary purposes that are not considered mandatory for the maintenance of the commercial and/or legal relationship, Personal Data will be used for:
- contact purposes
- advertising or commercial purposes
- creating a database for research, statistical or market purposes.
You may refuse to have your Personal Data processed for the secondary purposes mentioned above by emailing us at the following address firstname.lastname@example.org.
3Soft undertakes that regardless of whether Personal Data is collected by any physical, electronic, audio or virtual means, it will be protected in accordance with the highest standards of administrative, physical and technical security established by the Act, with necessary preventive measures taken to avoid damage, loss, destruction, theft, alteration and/or unauthorized use.
Please be advised that 3Soft may transfer Personal Data to any administrative, judicial or governmental body in Mexico or another country that requires it, provided that this has been established by a judicial or administrative judgment in accordance with the provisions of the relevant regulatory framework.
Likewise, 3Soft may share Personal Data with third parties when it intends to monitor compliance with the relationships, obligations and rights associated with the establishment of the relationship between you and/or the legal entity you represent and 3Soft, or in any of the cases provided for by the Act.
In the event of an international transfer of personal data, the data recipient will make reasonable efforts to comply with the same obligations that apply to 3Soft with respect to the processing of personal data, and to maintain the existing conditions under which you consented to the processing of the data.
5. Exercise of ARCO rights
In accordance with the provisions of the Act, as the owner of Personal Data or as a person who transfers Personal Data of the legal entity you represent, you have the right to:
- access the Personal Data we hold and the details of its processing
- rectify the Data, if it is incomplete or inaccurate
- object to the processing of Personal Data provided to us for certain purposes; and
- revoke your consent to the processing of Personal Data.
Accordingly, you may request to exercise any of the above-mentioned “ARCO Rights” (Access, Rectification, Deletion, Objection or Revocation of Consent to Processing of Personal Data) in relation to 3Soft by sending a request via email to the following address email@example.com.
We may require you to verify your identity before responding to any request to exercise “ARCO Rights”.
If you choose to exercise your “ARCO Rights”, our privacy team can inform you of: (i) the information you need to provide for identification purposes and the documents you need to attach to your request; (ii) how long it will take to receive a response concerning the processing of your request; (iii) how you should submit your request, including which forms to use, if available; and (iv) the way in which we will provide you with information about the processing of your request.
You have the right to restrict the use or disclosure of Personal Data for purposes that are not necessary for the concluded business, commercial and/or legal relationship with you and/or the legal entity represented by you, and therefore, in order not to receive messages other than compliance with established obligations, you may send a request to this effect via email to the following address firstname.lastname@example.org.
Likewise, you may revoke your consent to the processing of Personal Data at any time, but please be advised that not in all cases will we be able to respond to your request or immediately terminate the use of your data, as it is possible that there may still be business, commercial and/or legal obligations between you and/or the entity you represent and 3Soft, necessitating a case-by-case review.
7. Storage of Personal Data
3Soft will retain your Personal Data for the period established by the legal relationship entered into between you and/or the legal entity you represent and 3Soft in order to ensure compliance with the purposes for which it was collected, as well as with the laws, our internal policies and the provisions of the Act.
Please be advised that our website uses virtual tracking tools such as cookies. Cookies can be understood as information sent by the website to your browser, which is stored on your computer’s hard drive and is used to determine your preferences when connecting to our website, and is also used to identify the behavior or actions performed by visitors to learn the characteristics of their browsing and perform analytical services to understand the effectiveness of our content and learn about the interests of our users, in order to improve the performance of our website.
In some sections of our site, we require users to have cookies enabled because some features or bookmarks require them to function optimally. Each time this site is used, information may be stored using cookies and other technologies.
This information is used for statistical purposes only and is not intended to personally identify any user, except in cases of possible fraudulent activity, if specified by applicable law.
If you believe that the right to the protection of Personal Data has been violated and there has been a violation of the provisions indicated in the Act, you may file an appropriate complaint with the National Institute for Transparency, Access to Information and Protection of Personal Data. For more information, visit www.inai.org.mx.